Contact your Infobip Account Manager for guidance. ISV, SI, and third-party: If you onboard or integrate over an independent software vendor (ISV), system integrator (SI), or a third-party business, each ISV/SI/third-party business must go through the WhatsApp ISV approval process. If approved, ISV/SI/third-party business needs to sign and comply with WhatsApp terms.

If your phone number is under IVR, Infobip will request the Meta team for two numbers that you should safelist to perform 2FA. Contact your Infobip Account Manager or contact Support.

Toll-free numbers or numbers under IVR: You cannot use the embedded signup process to register toll-free numbers or numbers under IVR.

You can then use the API over Infobip solutions. Embedded SignupĮmbedded signup enables you to register a sender for the WhatsApp Business API from the Infobip website.

To migrate your phone number between the WhatsApp Business Solution and the WhatsApp Cloud Business Solution, refer to the Migrate Phone Number between Hosted and Cloud Solutions section. To migrate your phone number from either a direct integration with WhatsApp Business API or a different WhatsApp Business Solution Provider to Infobip, go to the Migrate Phone Number to Infobip section.

How to sign up for whatsapp