Installed everything and ran the HP Print and Scan Doctor. Waited ten mins then switched the printer and PC back on again, re-downloaded the full HP Suite for the 3830 series. W10 Device Manager showed no trace after the uninstall. Switched off the printer and uninstalled the HP software and drivers. Here is a link to the actual PDF I used: sz180303PrinterTarget.pdf

No colour.įrom Windows 10, Chrome launches it's printing dialog and I see the doc in colour, but the printer prints B&W, even though 'colour' is selected in the print dialog drop-down. Problem:everything printed 'normally' from the PC inc via Photoshop and directly from Chrome comes out in black and white only. To the printer's email address - works fine too. Printing a photo from my mobile works fine - colourful. Sadly don't remember if it ever printed colour before I noticed something blakc and white that I had intended to print in colour. My tricolor 302XL cartridge ran out of ink so I replaced it.

Business PCs, Workstations and Point of Sale SystemsĪt home with only a wired Windows 10 PC and the HP Offciejet 3831 wireless printer.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

Hp printer test page black and white